Some of Our Services

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If you are looking for a way to improve your business performance, you might want to consider a fractional Chief Operating Officer (FCOO) as an alternative to a full-time operational position. Qivist Consulting can help you with:

• Mission/Strategy Definition or Refinement
• Operational Effectiveness
• Cost take-out
• OKRs, Metrics and Measurements
• Business Unit Integration/Refinement
• Go-to-Market Improvement -  Sales, Services, Support, Customer Exp
• Financial Strategy and Prioritization
• Healthcare Benefits Consulting

A successful sales strategy requires a clear and consistent approach to selling a product or service. There are several components that make up a sales strategy, such as:

• Sales Methodologies/Process
• Opportunity Management Process
• Product Definition/Marketing Message
• Sales Tools/Collateral
• Go-To-Market Strategy
• Sales Training/Enablement
• Lead Generation/Optimization
• Metrics and Measurements of Success

Customer success is the process or function that ensures that customers achieve their desired outcomes and value from using a product or service. You can't get enough new leads to make up for bad customer retention! There are several components that make up a customer success strategy, such as:

• Customer Success Frameworks/Plans
• Retention and Renewal Strategies
• Metrics and Measurements of Success
• Data Analytics
• Proactive Support Plans
• Customer Success Account Managment
• Organization Scale Strategies